Privacy Policy
Your privacy is important to us. It is Curve Club’s policy to respect your privacy and comply with applicable law and regulation regarding any personal information we may collect about you, including across our website and other sites or services we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person, your devices, payment or booking details where relevant, and information about how you use a website or online service.
This policy is effective as of 27 April 2026.
Last updated: 27 April 2026.
1. Information We Collect
Information we collect falls into one of two categories:
Voluntarily provided information: information you knowingly provide when using our website, contacting us, enquiring about membership or private hire, registering interest in events, or communicating with our team.
Automatically collected information: information sent by your device when you access our website or services.
Log Data
When you visit our website, our servers and service providers may automatically log data provided by your web browser. This may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and related visit details.
We may also automatically collect technical data related to site performance, security, errors, and their context.
Device Data
When you visit our website or interact with our services, we may collect device data such as IP address, browser type and browser version, device type and operating system, user agent string, referring URL and pages viewed, date and time of access, time spent on pages, cookie identifiers used for site functionality, and technical diagnostics or error-log data.
Personal Information
We may ask for personal information when you submit content, contact us, apply or enquire for membership, enquire about private hire, register for an event, request concierge support, or otherwise communicate with us. This may include first name and last name, email address, phone number, company, job title or role, membership preferences, event or private hire requirements, dietary or accessibility information you choose to provide, messages submitted through contact and booking forms, and account details where an account is created.
If paid event tickets, bookings, or services are offered, we may collect order details and payment-related metadata, such as transaction IDs and payment status. Full card details are processed by the relevant payment provider and are not stored in full on our website.
2. Lawful Basis and Why We Process Data
We only collect and use personal information where we have a lawful and legitimate reason, and where it is reasonably necessary for providing our website and services.
We may collect personal information when you access our content, contact us via forms, email, or social media, enquire about membership, private hire, or concierge services, sign up to communications, or register for or purchase access to an event where ticketing is enabled.
We may use personal data to provide core website and service functionality, respond to enquiries, manage membership and private hire requests, administer event registrations or tickets, communicate with you, perform analytics, research, and service improvement, support marketing and advertising activities where permitted, maintain site security, and comply with legal obligations.
Our lawful bases may include consent, performance of a contract or pre-contract steps, legitimate interests, and legal obligations.
3. Security of Personal Information
We protect personal information using commercially reasonable safeguards to reduce the risk of loss, theft, unauthorised access, disclosure, copying, use, or modification.
No transmission or storage method is completely secure, and we cannot guarantee absolute security.
4. Data Retention
We keep personal information only as long as needed for the purpose for which it was collected.
When no longer required, we delete or anonymise personal information, unless retention is required for legal, accounting, reporting, research, statistical, security, or legitimate business obligations.
5. Disclosure to Third Parties
We may disclose personal information to third-party service providers that support service delivery, employees, contractors, and related entities, existing or potential agents and business partners, professional advisers, regulators, authorities, or other third parties where required by law.
Third parties and services currently used or integrated on the site may include our website hosting provider, Google services via Google Site Kit, WordPress and Elementor services used to operate the website, Jetpack/Automattic services where enabled, The Events Calendar and Event Tickets for event listings and registrations, payment providers where paid tickets or bookings are enabled, LiteSpeed Cache, Rank Math SEO, image optimisation services, WPvivid backup services, and restaurant/menu functionality used to display food and drink information.
We do not sell personal information.
6. International Transfers
Personal information may be stored or processed in the United Kingdom or other countries where our partners and providers operate.
Where data is transferred internationally, we take steps intended to ensure transfers comply with applicable law and that transferred data remains protected under this policy.
7. Your Rights and Controls
You may have rights to request access, correction, restriction, objection, erasure, portability, and to withdraw consent where consent is the lawful basis.
You may also opt out of direct marketing and unsubscribe from communications at any time.
We will not discriminate against you for exercising your privacy rights.
8. Business Transfers
If we or our assets are acquired, or if we enter insolvency proceedings, personal information may be transferred as part of that transaction, subject to applicable law.
9. External Websites
Our website may contain links to third-party sites we do not control. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this policy to reflect business, legal, or operational changes. Updates will be posted on this page.
Where required by law, we will provide notice and/or request consent for material changes.
11. Additional UK GDPR Disclosures
Data Controller
For the purposes of this policy, Curve Club acts as a data controller for the personal information you provide to us.
Lawful Bases
Our lawful bases include consent, performance of contract, legitimate interests, and legal obligations.
Complaints
If you have a concern, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.
12. ICO Contact Details
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
13. Contact Us
For any privacy questions or concerns, please contact Curve Club at events@curve.club.
Curve Club
15 Westland Place
London N1 7LP